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floratorie.co delivers to most areas in Klang Valley. If you are unsure if your delivery address is within the coverage, please email us at atorie.co@gmail.com or call us on +6012 651 5567 to confirm.  We will only fulfil orders which is within the delivery coverage area.


Orders:

  • All orders made by you shall be deemed to be an offer made by you to purchase the selected product(s) and quantities set out in your order upon these Terms of Use.  All orders shall be subject to acceptance by floratorie.co.  Processing of payment for an order shall not in itself constitute acceptance of the order by floratorie.co, provided that where an order for any product(s) is rejected or cancelled by floratorie.co, any payment made for such order shall be reversed or refunded by floratorie.co in accordance with our prevailing refund policy at such time.

  • All orders made by you are subject to stock availability.  floratorie.co reserves the right to cancel, amend or reject your order in whole or in part, at any time and without liability or compensation, where any product is out of stock, damaged or spoilt, or unavailable for any other reason.



Deliveries:

  • Delivery slots are subject to availability.

  • floratorie.co will endeavour to deliver the products to your delivery address within the delivery time frame selected by you, but does not and cannot guarantee that the delivery time frames will be met as there may be factors outside of our control which may result in early or delayed deliveries.  You agree that floratorie.co shall not be liable for any deliveries made outside the delivery time frame.

  • Where you specifically instruct floratorie.co to leave your delivery outside the door of the specified delivery address, such delivery shall be at your sole risk and you accept all liability and risk of loss, theft and damage.  For all other deliveries, please arrange for someone to receive the delivery and sign off the delivery invoice or device. 

  • If an order is cancelled or if no one is at the delivery location to receive the order during the chosen delivery slot, floratorie.co reserves the right to reschedule or cancel the delivery and charge you a re-delivery fee of MYR20.00. If offered reschedule of delivery is rejected by you due to no one is at the delivery location or delivery rejected by recipient, the order is considered completed and fulfilled with no refund.